JOIN OUR TEAM! 

Our family is always seeking individuals who are passionate about life, food and culture.  If you or anyone you know is seeking to join the Guelaguetza family, send them this link and encourage them to apply and join the Guelaguetza Family! 

SERVERS

Posting Date: September 2018

Role and Responsibilities

Guelaguetza's servers are motivated in ensuring that patrons have an enjoyable dining experience by providing quality customer service. Servers work in the front of the business taking orders, serving food, drinks, removing dinnerware from the table in a timely manner, multi-tasking various front-of-the-house duties, and collecting the bill. Servers are expected to have detailed knowledge of portions, ingredients, and/or potential food allergens, and be able to answer patrons’ questions regarding the menu. On the job-training is usually necessary. Servers work closely with other wait staff, the kitchen, and the bar, to ensure the restaurant is operated efficiently. Server duties may require being on their feet for much of their shifts, working in shifts and/or during weekends and holidays. A food handler card/permit is also sometimes required.

Must be able to work in a fast-paced environment. Must work well with others, teamwork is of utmost importance. Side-works are assigned on rotation and are usually performed when starting daily operations, towards closing time, and throughout working hours as deemed necessary. Side-work tasks include but are not limited to:

  • Maintaining coffee area by restocking condiments, sweeping, light moping, light use of cleaning substances.
  • Opening servers will make fresh waters and coordinate with kitchen and bar to ensure readiness prior to begin service.
  • Entering the walk-in (cold room) as needed.
  • Refill and restock to-go boxes, utensils, and other complimentary items to fulfill orders.
  • Covering dinnerware and snacks with plastic film to preserve overnight.
  • Keep serving trays clean.

All restaurant staff is encouraged to keep up to date on related restaurant industry practices. Mandatory staff training involves both theory and application of Alcoholic Beverage Control Laws, among other topics such as recognizing and dealing with obviously intoxicated people, the LAPD’s Minor Decoy program, ABC inspections conducted by law enforcement, how to ID those who want to drink, fake ID recognition, smoking/vaping laws at ABC locations.

Physical Demands:

Server duties may require being on their feet for much of their shifts. Frequent walking for long periods of time. Continual use of manual dexterity and gross motor skills. Lower back support belts and dolly are available on-site for occasional heavy lifting of up to 40 lbs time commitment

Servers may be required to work in shifts and/or during weekends and holidays. Emphasis on punctuality. May also be required to cover for other wait staff during breaks and meals, and/or fill in for absent staff as needed.

Requirements: High School/ GED (or foreign equivalent), fluent in English and Spanish and minimum 2 year experience.

Email resumes to: jobs@ilovemole.com

 

GUELAGUETZA IS AN EQUAL OPPORTUNITY EMPLOYER

 


HOST/

HOSTESS

Posting Date: SEPTEMBER 2018

Guelaguetza's host/hostesses are responsible for greeting guests at the door. The Host/Hostess seats and presents clean menus to guests in a friendly, professional and quick manner. Must be able to determine accurate wait time based on Guelaguetza’s procedures. Visually scans restaurant for clean, unoccupied tables. On the job-training is usually necessary. Hosts/Hostesses work closely with other wait staff to ensure the restaurant is operated efficiently. Will require being on their feet for much of their shifts, working in shifts and/or during weekends and holidays. 

Must be able to work in a sast-paced environment. Must work well with others, teamwork is of utmost importance. The work station may be drafty due to its proximity to the door and to the stage, the noise level can be loud. Side-works are assigned on rotation and are usually performed when starting daily operations, towards closing time, and throughout working hours as deemed necessary. Side-work tasks include but are not limited to:

·      Clean menus.

·      Prepare kids menus and crayons.

·      Wash, dry, and roll utensils (weekends require more activity).

·      Enter walk in (cold room), involves slight change in temperature.

All restaurant staff is encouraged to keep up to date on related restaurant industry practices. Mandatory staff training involves both theory and application of Alcoholic Beverage Control Laws, among other topics such as recognizing and dealing with obviously intoxicated people, the LAPD’s Minor Decoy program, ABC inspections conducted by law enforcement, how to ID those who want to drink, fake ID recognition, smoking/vaping laws at ABC locations.

Hosts/Hostess duties may require being on their feet for much of their shifts. Frequent walking for long periods of time. Lower back support belts and dolly are available on-site for occasional heavy lifting of up to 20 lbs.

Additional Notes

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements: High School/ GED (or foreign equivalent,  fluent in English and Spanish and 2 year experience 

Email resumes to: jobs@ilovemole.com

GUELAGUETZA IS AN EQUAL OPPORTUNITY EMPLOYER